Hospitality operations
Hotel management that guides the work.
XiMCO Stay keeps availability, rates, reservations and guest preferences in one authoritative place so front desk teams work from a single, current view.
Stay workspace
Today at the property
- Arrivals
- Today
- Departures
- Scheduled
- Ready rooms
- Ready
- Arrival roomEarly arrival, room readiness pendingCleaning
- Inspected roomHousekeeping inspection completeReady
- Folio reviewDeposit awaiting capture in XiMCO PayAttention
- Arrivals
- Rooms
- Folios
Workspace
A workspace built around the front desk
Guided screens follow the way reception actually works, so a booking can be completed without switching tools or re-entering details.
- Arrivals boardToday's arrivals, departures and in-house guests.
- Availability gridRoom types, holds and stay dates at a glance.
- Guest profileStay history, preferences and consent-aware notes.
Capabilities
What XiMCO Stay handles at the property
Reservations, availability, rates and guest experience for hotels, guesthouses and resorts.
Reservations
Create, amend and cancel bookings with a clear audit trail.
Availability control
Inventory, holds and stay restrictions per room type.
Rate management
Seasonal rates, packages and rate plans applied consistently.
Guest profiles
Preferences and stay history kept with the guest record.
Housekeeping status
Room readiness aligned with arrivals and departures.
Folio handling
Charges assembled per stay, ready for payment capture.
Guided workflow
The guided booking flow
Each reservation step is a defined state, so reception always knows what is outstanding and nothing is confirmed by accident.
- GuestIdentify a returning guest or start a new profile.
- DatesSet arrival and departure with stay rules applied.
- AvailabilitySee what is genuinely bookable for those dates.
- RoomChoose the room type and specific unit.
- RateApply the correct rate plan or package.
- Guest detailsCapture contact and identity details required for the stay.
- PreferencesRecord requests that shape the arrival experience.
- PaymentTake deposit or full payment through XiMCO Pay.
- ConfirmationIssue confirmation and hand the stay to operations.
Trust and reliability
Guest data handled with clear boundaries
Front desk, housekeeping and management see only what their role requires, and every booking amendment stays attributable.
Role-scoped access
Front desk, housekeeping and management see only what their role requires.
Change history
Booking amendments are recorded with actor and timestamp.
Guest data care
Guest records are handled with privacy-aware defaults.
See XiMCO Stay running your property.
Tell us how your front desk works today and we'll walk the flow end to end.