Restaurant operations
Restaurant operations that keep service moving.
XiMCO Serve connects the floor and the kitchen so orders are taken once, prepared accurately and settled without a scramble at close.
Service workspace
Live restaurant service
- Open tables
- Open
- Kitchen
- Firing
- Waitlist
- Waiting
Kitchen ticket A
Mains in progress
Cooking
Ready order
Waiting at the pass
Ready
New table order
Order being taken
New
- Tables
- Kitchen
- Service
Workspace
One floor view for service teams
A live table map, order pad and kitchen queue that stay in step, so servers spend less time reconciling and more time with guests.
- Table mapTable state, covers and elapsed service time.
- Order padMenu, modifiers and course sequencing.
- Kitchen queueTickets grouped by station and priority.
Capabilities
What XiMCO Serve handles on the floor
Table service, ordering, kitchen coordination and settlement for restaurants and cafés.
Table management
Table states, transfers and merges handled cleanly.
Menu and modifiers
Structured menus with options and course sequencing.
Kitchen routing
Tickets sent to the right station in the right order.
Split billing
Split by guest, item or share before settlement.
Service timing
Elapsed time signals for courses and tables.
Shift close
Structured end-of-service totals ready for finance.
Guided workflow
The guided service flow
Every ticket moves through defined states, so the floor and the kitchen never disagree about what has been fired or served.
- TableOpen or select the table being served.
- GuestsRecord covers so pacing and billing are accurate.
- OrderCapture items, modifiers and course order.
- KitchenRoute tickets to the correct preparation station.
- ServeMark courses delivered and keep the floor in sync.
- PaymentSettle in full or split through XiMCO Pay.
- CloseClose the table and release it for the next party.
Trust and reliability
Service records that stay accountable
Voids, discounts and reopened tables are attributable to a person, and settlement hands a clean record to finance.
Operational accountability
Voids and discounts require the right permission and are logged.
Resilient service
Order state is preserved through device handoffs.
Clean handover
Shift close produces a consistent record for Books.
See XiMCO Serve during a real service.
Describe your floor plan and covers and we'll walk the service flow with you.